Shipping policy
Last updated: October 29, 2026.
Destinations and shipping charges
Our Peek & Learn store offers delivery to the United States, Canada, United Kingdom, Australia and New Zealand. Select your delivery country to see your market currency and available shipping methods. Eligibility and the final charge are confirmed at checkout before payment.
Current shipping rates for these markets are:
- United States: Shipping USD 3.99; Fast Shipping USD 5.99.
- Canada: Shipping CAD 4.99; Fast Shipping CAD 7.99.
- United Kingdom: Shipping GBP 2.99; Fast Shipping GBP 4.99.
- Australia: Shipping AUD 5.99; Fast Shipping AUD 7.99.
- New Zealand: Shipping NZD 6.99; Fast Shipping NZD 9.99.
Rates for future orders may change. The price disclosed and accepted at checkout applies to your order. Shipping is paid unless a specific offer expressly states otherwise. Check your delivery address and contact information before confirming.
Dispatch, delivery and tracking
You receive an order confirmation by email. After dispatch, we send a shipping confirmation and, where available, a tracking link. Processing and delivery estimates depend on the selected service and destination. Refer to any estimate disclosed with the offer or at checkout; if no estimate is displayed, contact us before purchase for destination-specific information.
Carrier operations, public holidays and other circumstances can affect delivery. If we cannot meet an agreed or legally required delivery period, we will inform you and provide the revised period, cancellation option or refund required by applicable law.
Customs and import charges
For cross-border deliveries, customs procedures and destination-country requirements may affect delivery. Checkout identifies charges collected with the order. Import duties, taxes or carrier clearance charges not collected at checkout may be payable separately where applicable law makes the recipient responsible. Contact us before ordering if you need clarification about your destination.
If you need help
If your parcel is delayed, tracking does not work, an address needs correction or a delivery is missing or damaged, email support@enifala.com with your order number. Levessi is your contact for resolving shipment issues.
Tell us about address mistakes as quickly as possible. Changes after dispatch depend on the carrier's capabilities. Directing you to a carrier does not remove our obligations as seller or your statutory rights. Risk of accidental loss or damage generally passes when you or your nominated recipient physically receives the goods, subject to any lawful exception.
One-time orders and returns
Current book sets are one-time purchases; they do not create recurring shipments or charges. For cancellations, returns, the 30-day storytime guarantee or refunds, see our Cancellation Policy and Return and Refund Policy.